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Ounass Contact Number | Easy and Efficient Services

Ounass
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Date: 15 January, 2024
Last update date: 22 January, 2024

To swiftly receive answers to your questions and concerns, call the Ounass contact number Saudi Arabia. You can request information about payment methods, shipment status, return policies, or any other services. Connect with Ounass’ customer service team anytime to enjoy a worry-free shopping experience! Rest assured, the Ounass number is there to serve you in all the best possible ways.

About Ounass Saudi Arabia

Discover the joy of shopping for luxury products and receiving top-notch services in Ounass Saudi Arabia. Renowned as one of the best online shopping destinations since its establishment in 2016, the platform offers an exquisite collection of over 150 luxury brands, created by talented designers from across the Middle East. From modern fashion to essential home décor and appliances, Ounass caters to all your needs with unmatched creativity and style.

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How to Reach Ounass Customer Service

There are multiple ways to reach out to Ounass customer service; each offering prompt and efficient responses. Here are the key Ounass communication channels:

WhatsApp - Ounass Unified Number

If you have any inquiries or need to share files and photos related to your request, please feel free to contact the Ounass unified number directly through WhatsApp. This is their number: +971529291013

Ounass Number Saudi Arabia

If you wish to directly reach out to the store, please use the designated Ounass phone number in your country.

If you are from Saudi Arabia, you can contact Ounass Customer Service at 8001111817, available during working hours from 9:00 am, until 9:00 pm.

Email

If you don’t prefer to directly call Ounass Customer Service in Saudi Arabia, then you can send your request via email to customercare@ounass.com. The customer service team will promptly address your inquiry within a time frame of 12 hours.

When do you need to communicate with Ounass Customer Service Saudi Arabia?

You can call the Ounass contact number Saudi Arabia, or the unified number in these circumstances:

  • Asking about the steps of buying and completing the payment in the store.

  • Facing a technical problem that prevents you from adding the product to the purchasing basket, or preventing you from completing the payment process.

  • Your request was delayed and you did not receive it on the scheduled date.

  • If you desire to track your order; you can send a short text message, then use the tracking number that the team provided you with.

  • Reporting a missing item. Reach out to Ounass through the provided contact number. The team will promptly review your request within 2-3 working days.

  • Including a personalized note along with the gift you have requested from Ounass.

  • Despite verifying your credit card number and the remaining balance, the payment is refused.

  • If the price of the product drops within 5 days of your purchase, you’ll receive a refund of the price difference.

  • Shipping the request to the wrong address; the customer service team will respond to you within 4 working days.

  • Your desire to cancel a product recovery request.

How to Change Your Phone Number and Address in Your Ounass Account

To update your phone number and address on your Ounass account Saudi Arabia, simply contact Ounass Customer Service. They will assist you in modifying your information. Please note that the delivery date can also be changed, but if your request has already been shipped or submitted via PayPal, you may not be able to alter your address. Remember, any changes to the delivery location must be within the original country of delivery.

How to Follow the Latest News and Offers at Ounass Saudi Arabia

Stay updated on the latest products, exclusive offers, and discounts as soon as they arrive in Ounass Saudi Arabia. Choose any of the following channels to keep yourself in the loop and not miss out on anything:

Subscribe to Ounass’ Newsletter

You can subscribe directly to Ounass’ newsletter Saudi Arabia, by inserting your email in the designated location and clicking the “Subscribe” button.

Download the Application

You can follow the latest discounts, offers, and new product launches at Ounass Saudi Arabia by downloading the application for Android and iOS. Receive instant notifications and avoid the need to contact the team for updates through the Ounass number.

Follow Up on Social Media

Stay connected with Ounass Saudi Arabia by following their social media platforms. Discover the exclusive offers available all year round across Meta (previously Facebook), Instagram, X (previously Twitter), and LinkedIn.

Discover the wonderful world of shopping at Ounass. Enjoy a wide range of luxury products from renowned international brands. For any inquiries, feel free to connect directly with the Ounass customer service team Saudi Arabia. Stay updated with the latest offers and discounts through various channels that were mentioned above. ​

FAQ about Ounass Contact Number | Easy and Efficient Services

How can I communicate with Ounass Saudi Arabia?

You can reach Ounass customer service Saudi Arabia through:

  • Email: customercare@ounass.com

  • WhatsApp: +971529291013

  • Ounass Number: 8001111817, from 9:00 am, until 9:00 pm.

How long does delivery take at Ounass Saudi Arabia?

Deliveries in Saudi Arabia arrive within:

Deliveries in Saudi Arabia arrive within 3-6 working days.

Who is the owner of Ounass __country?

Ounass Saudi Arabia is owned by the Al-Tayer Group.

How do I return an order from Ounass Saudi Arabia?

If you meet the conditions outlined in the return policy, you have a 30-day window from the date of receipt to initiate a return. Please follow the steps below to process your request:

  1. Click on the "My Orders" section, which you find when clicking on the "More" tab in the application or the "Account" page on the site.

  2. Choose the order, then click on the "Return Products" button, and then click the “Return” button.

  3. Enter the date, time, and location of the desired receipt and complete the process.

Note: Please ensure the presence of a return policy. If it is not included in the order, directly reach out to the Ounass customer service Saudi Arabia. They will promptly provide you with the required policy within 48 hours.

How do I cancel an order in Ounass Saudi Arabia?

You have the flexibility to cancel your Ounass Saudi Arabia order whenever you like. Simply head to the "My Order" section on the website or application. Please note that the refunded amount will not be returned to your bank account, but instead will be credited as a balance in your Ounass account. This balance can be used for future purchases, making sure that you get the most out of your shopping experience.

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More from Ounass Promo Codes and Coupons 2025 Saudi Arabia

5% Discount
Coupon

5% OFF Ounass coupon code Saudi Arabia

Verified Coupon
Copy the code above and paste at checkout.
Go to Ounass Website
261 uses today Last used 6 hours ago Last saved 16 Saudi riyal

Today, we give you the opportunity to enjoy a 5% discount off your total when applying Ounass First Order Discount Code 2025: “WH203”, valid on thousands of selected items and brands.

Exciting news for Ounass new customers across the Gulf countries, especially Saudi Arabia; you can now shop online with incredible offers and discounts. As there is no maximum or minimum discount value, which allows shoppers to use Ounass coupon code completely freely, regardless of the value of the purchase. Keep in mind that Ounass promo codes are available for use via the website and the application as well.

If you are a previous customer of Ounass or even a new one, you can take advantage of the real reductions on the discounted as well as full-priced products offered. Do not miss the opportunity and enjoy the discounts now without hesitation.

Promo Code WH203
Discount Value 5% Discount
Applicable For Most items
Coupon Validity Ongoing
Up to 50% OFF
Coupon

5% Ounass Promo Code 2025 + Ounass Sale up to 50%

Verified Coupon
Copy
Copy the code above and paste at checkout.
Go to Ounass Website
288 uses today Last used 7 hours ago Last saved 32 Saudi riyal

Use Ounass code Saudi Arabia: (YP272) for an extra 5% off the latest season. Explore high end clothing, shoes, handbags, accessories and more, all up to 50% off, now with an extra 5% when you enter code at checkout.. Shop now, for a limited time only.

Celebrate with the latest Ounass voucher codes and coupons and enjoy discounts of up to 50% on the latest dresses, handbags, shoes and more when you shop from a special selection curated specifically for the day.

Click here to get access to the best Ounass Sales, Offers and Ounass Discount Codes Saudi Arabia!!

*Terms and conditions apply (excludes: New season, Fine jewelry, Gucci, Fendi, Balenciaga, Bottega Venetta, D&G, Saint Laurent, Moncler, Boucheron, J&C, Skims, Dyson, Valentino, Kiehl's, MAC and Dyson)

Promo Code YP272
Discount Value Up to 50% OFF
Applicable For A huge selection of designer brands
Coupon Validity Ongoing
FREE Shipping
Free Shipping

Activate the Ounass Free Shipping Offer to Saudi Arabia

Free Shipping
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54 uses today Last used 5 hours ago Last saved 33 Saudi riyal

We often want to shop and buy online from shopping websites, including Ounass, but we may find that shipping costs sometimes add highly to the order value. This is why many people search for and use the Ounass free shipping offer while ordering from the website, provided that the value of the basket exceeds a certain amount:

When you purchase from the UAE website, you can avail the free shipping offer, but when the value of your purchase is equivalent to or exceeds AED 500. Delivery to Dubai takes only 2 hours or on the same day of the order, if ordered before 8 pm. The rest of the UAE can expect delivery on the next day.

When you buy from Saudi Arabia, you can benefit from the free shipping offer when the order value reaches 500 SAR or more. Products are shipped to all Saudi cities within 3-6 days.

For orders from Ounass Qatar, you will get a free shipping offer for purchases worth QR 500 or more. Products are shipped within 3-6 days.

In order to receive the free shipping offer from Bahrain, the value of the orders must be BD 100 or more, and will be delivered within 2-4 days.

To take advantage of the free shipping offer for people from Oman, the value of the orders must be 100 OMR or more. Delivery takes 2-4 days.

For people who love shopping through Ounass from Kuwait, we offer you free shipping for orders worth KD 100 or more, delivered within 2-4 days.

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Store Features

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What is the best Ounass Discount Codes 2025?

This is the best Ounass code Saudi Arabia "WH203". Redeem it at checkout to get an exclusive 5% OFF when applying this Ounass promo code 2025 "YP272".

What are the latest Influencer Ounass Coupon Codes?

Here's a list of influencer-backed Ounass coupons. Take advantage of our curated selection of influencer coupons for heightened savings and a stylish shopping experience. Don't miss out on this opportunity to elevate your wardrobe while staying within budget.

Ounass discount code 20 - Waad Al-Turki:

Now you can use the Ounass discount code 20 from Waad Al-Turki (WH203) to get a wonderful discount of 5% on the latest women’s and men’s fashions such as pants, jeans, shirts, skirts, blouses, sportswear, homewear, swimwear, dresses, underwear, pajamas, and other products through Ounass Saudi Arabia. Don't forget to use the voucher code at checkout!!

5% Code Ounass - Amani Alhenti:

You can also use (YP272), the Ounass promo code from Amani Alhenti, which provides a special discount of 5% on the finest luxury bags such as shoulder bags, handbags, backpacks, waist bags, and other products available on Ounass app and website.

Ounass 15 Discount Code - Afnan Albatel:

You can also use the Ounass code from Afnan Albatel, one of the best celebrity discount codes, which provides a 5% discount on luxury jewelry for women, such as necklaces, bracelets, earrings, luxury watches, rings, and other products from Ounass Saudi Arabia. Do not forget to copy the code Ounass from the Al Coupon website and you paste it in the designated field at checkout (WH203).

Ounass Voucher Code - Nojoud Alrumaihi:

The Ounass voucher code from Nojoud Alrumaihi is one of the most important discount codes, as it provides a wonderful discount of 20% on a distinctive collection of shoes, clothes, bags, home supplies, accessories, and other products available on Ounass. Do not forget to apply the Ounass 15 discount code before completing the process.

Ounass Sale up to 50% OFF + Extra 5% OFF:

Customers can also avail the Ounass discount from Arwa, which provides a special discount of 5% on all full-priced as well as discounted high-quality products available on the Ounass Saudi Arabia website.

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